Saturday, September 27, 2008

Media marauders

The newsmakers are the news
Frequent assaults on scribes covering the Sri Lanka-LTTE conflict have triggered outrage among both local and international media rights groups. On March 14 morning a miscreant, wielding an iron club, ambushed Anurasiri Hettige as he waited for a bus in a Colombo suburb. Hettige became the fifth employee of the state television corporation Rupavahini to be attacked or threatened in the last three months.
Media rights groups say the attacks are linked to the December 27 incident that saw government minister Mervyn Silva storming into Rupavahini and abusing senior staff. Silva, who was upset by a news programme, had then allegedly been assaulted and daubed in paint by angry Rupavahini employees.
But Poddala Jayantha, secretary of the working journalists association, claimed that the authorities had failed to identify the assaulters, and instead indiscriminately targeted all Rupavahini staff. Soon after the Rupavahini incident unidentified goons launched a vicious midnight raid on the house of another journalist, Jayantha.Continue....


Source : IIPM Editorial, 2008
An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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Monday, September 22, 2008

Misery breeds opportunity

As the cost pressure rises in the US, it only means better business prospects for Indian BPO industry
Uncle Sam’s plight has implications for a range of sectors,business and one would quite obviously agree that the Business Processing Outsourcing (BPO) sector would be among the most affected. As they are already awake for most part of the night, it’s now time for them to wrack their brains even during the day – all to minimise the devastating impact of the crisis.

Affirms Sunil Kant Munjal, Chairman Hero Corporate Service Ltd., “If our clients get affected so do we…” No doubt, the $11 billion Indian BPO industry, which according to NASSCOM, accounts for approximately 40% of the Global Business Process Offshoring (further expected to grow by whopping $50 billion by 2012), is under the scanner. The worst ones being thrashed by the blow of this merciless subprime crisis are the mortgage and banking firms, which ironically are the second largest outsourced vertical, next only to IT. In fact, IndyMac Bancorp, one of the largest independent mortgage lenders in the US, has already cut down its staff (primarily based in India) by 27%. If that’s not enough, the slowdown has also forced Parsec Interact Inc., a California-based mortgage firm into bankruptcy. It has closed down its shop in India – Parsec Loans.

Rajesh Mokashi, Executive Director, Credit Analysis and Research Ltd, is also of the opinion that “this crisis has adversely affected the mortgage, property and other related markets. This is leading to slowdown of some of these businesses and as Indian BPOs are dependent on these clients they will also get affected. However, bigger BPO’s won’t feel it much because of their diverse portfolio.” Undoubtedly, businesses are getting affected but then there are some who sense an opportunity to be tapped even in this nightmare. Yes, the subprime crisis is getting them more business. And if you look at what Wall Street is doing, you too get the feel! The more cost pressure these financial firm face, the more they would look towards outsourcing as a measure to save cost.


This could mean additional business for many BPO firms operating in India. “Two key reasons why clients outsource to India are cost and availability of talent. And no doubt the subprime crisis is enhancing the cost pressure on the global financial services industry, but the talent is still there,” agrees Joydeep Datta Gupta, Executive Director, Deloitte and Touche Consulting, India.

Raman Roy, CMD, Quatrro voices, “Less than 5% of the total opportunity in this BPO sector has been tapped till now, which is indicative of the enormous growth potential available to the industry”. Although the present may look dark and bleak for some organisations but surely this is not the end of the road in terms of business prospects. But Indian BPO’s will have to be particularly careful to ensure that they lap up this opportunity or they could lose it to aggressive competition from Philippines, Vietnam or even for that matter China.

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008
An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

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Saturday, September 20, 2008

Recent liberalisation will boost investments

“Policies were aimed to provide healthy competition, and level-playing field”
How will the merger of Indian and AI help in terms of route distribution and profitability of the new entity?

The merged airline is working towards providing seamless connectivity of regional operations, short to medium haul trunk operation, and long haul operation – thus offering improved product through wider network coverage. The new airline is the largest in the country with a fleet size of almost 120 aircrafts, comparable to other airlines in Asia and more aircrafts are on order. It is enabling the enentity to have national and international footprints, achieve synergies, and reduce costs. The merger will also provide significance synergy for procurement, sales and distribution, besides affording an opportunity for elaborating common assets.

What about the other logistical issues, best management practices, allocation of cadre and staff, division of labour, trade unions, and hierarchy? The interests of the employees have been taken due care of through the scheme of amalgamation approved by the ministry of corporate affairs. All employees of the erstwhile Indian, and Air India, have become employees of NACIL without any breach or interruption of service and on terms and conditions not less favorable than those applicable to them earlier. A three-tier grievance redressal machinery has been put into place to address employee grievances.

AI has offices on stations that do not have any flights. What are you going to do with these extra stations?

Air India is re-working its route plans, and with acquisition of more aircrafts, it plans to connect many more places where hitherto it was not able to, operate to due to the lack of availability of aircrafts.
Are you thinking in terms of increasing the number of flights, and is there any positive movement towards signing more bilaterals?

Traffic rights of international operations are specified in the bilateral air services agreement with foreign countries, which are reviewed from time to time as part of ongoing process depending upon traffic demand, balance of benefit to our carriers, overall interest of national economy, diplomatic and political consideration. Actual operations including route selection are however left to the commercial judgment of the airlines. Presently, India has air services agreements with more than 100 countries.

How do you balance the government’s commitment to social security which means no retrenchment or golden handshakes, and economic common sense which emphasises on trimming staff and maximising output?

In the aviation sector because of its phenomenal growth there has been no need to cut down on staff. In the airport sector, the AAI is modernising 35 non-metro airports and bring them to world-class level. Besides, a number of unused airports and air strips are being made operational and, hence, the question of decreasing staff strength in this sector does not arise. Even for the merged airlines, Air India, the requirement of staff strength will only go up as new aircrafts, orders for which have already been placed, are being delivered and as the airlines scales up its operations. What about disinvestment?

Air India is expected to bring out its IPO towards the end of this year. The airline will be working out details of this programme along with its consultant for the consideration of the government.

Some outstanding issues of the aviation industry remain unresolved, like ATF prices. Operators say that with ATF prices as they are, it would be difficult to maximise output, revenues and efficiency. What are your views? Fuel alone accounts for more than 40% of the total operating cost for airlines in India. ATF rates for domestic operations in India are 60-70% higher than international benchmark. This high price of ATF is contributing to the large losses that are being incurred by the Indian aviation industry. Recently, I and senior officials from the civil aviation ministry have met Finance Minister P. Chidambaram and requested him to give some concessions in the next Budget. We have asked him to consider giving ATF the status of ‘declared goods’, and reducing customs and excise duty on ATF.

Some private players are upset at what they call ‘old and archaic’ rules that govern the aviation industry in India. They say it is a hindrance to growth. Do you intend to bring about changes or significant amendments?

In past three-and-a-half years, the rules of aviation industry related to the government have undergone a sea change. Various amendments have been made. There have been changes in airport infrastructure rules – a new, airport infrastructure policy will soon be in place. FDI policy in various departments of aviation has been changed – the economies of scales will now justify huge investment in areas like MROs, jet engine shops, cargos, ground handling. India will be the fourth in the world to install satellite navigation system enabling handling of higher volumes of air traffic safety, a merger and acquisition policy has been put in place to facilitate consolidations in the sector. The new civil aviation policy is under the consideration of the government, a ground handling policy has been formulated in every sector of aviation.
Finally, how do you see the aviation sector in the immediate future, let’s say at the end of this decade?

The government has put in place the merger and acquisition policy to aid the mergers and the consolidation taking place in the sector. The government has plans to scale up the air cargo business in the country as well as helicopter operations. The Indian aviation sector will be one of the major drivers of the economy in the near future. It is expected to bring in investments to the tune of $115-120 billion. Besides being one of the top sectors for investment, it would also be one of the top sectors for employment generation where the air traffic is expected to growth at the rate of at least 25% for the next 10 years; by the end of 2008, there should be at least 100 airports in the country and this number will only grow because India needs at least 400 airports across its length and breadth.

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008
An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Read these article :-
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B-schooled in India, Placed Abroad (Print Version)
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The Indian Institute of Planning and Management (IIPM)
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Tuesday, September 02, 2008

Life at the ‘4’front

Fast mobile data transfers will take a while
In a scenario where ‘staying connected’ seems to be the inherent mantra of the organizations and people worldwide, the technological advancements in the mobile broadband arena are being watched closely by the tech experts. Recently, Nokia Siemens Networks (NSNs) completed the multi-user field trial using the new Long term Evolution technology (LTE).

Noticeably, this was the world’s first filed trial in an urban environment, which offered mobile data rates of up to 173 Megabytes per second. Interestingly, before this, such high speed mobile data transfers were absolutely unheard of, considering the fact that the traditional mobile broadband offers an infinitesimal speed of 7.2 Mbps and the promising mobile Wimax can only stretch up to a speed of 70 Mbps.

Such trial is important considering the fact that the use of mobile multimedia services over the internet is on the rise and requires quicker response time and faster data transfer rates. ”As the world continues to move closer to our vision of 5 billion people connected by 2015, mobile operators will need to use all of the available spectrum with minimum network complexity and maximum cost efficiency,” says Stephan Scholz, CTO of NSNs. “This field trial is an important initial proof of concept for LTE,” he further adds.

Interestingly, the fact that NSNs achieved the highest mobile data transfer rates of 173 Mbps over several hundred meters point towards the high efficiency levels of LTE technology as compared to that of WiMAX. If deployed on a large scale, LTE can help the mobile broadband companies in connecting maximum number of people using the minimum spectrum. “We can demonstrate that LTE meets the high expectations set for this new technology,” adds Matthias Reiss, who is the head of LTE Radio at NSN, further emphasizing on the evidence (extracted out of this trial) that future LTE networks can run on existing base station sites and mobile operators can build LTE networks without requiring new antenna sites.

Interestingly, LTE, which is a modulation technique designed for GSM based technology – seems to be a bit of a late entrant when clubbed with mobile WiMax, another wireless technology, which is now already in practice in certain pockets of UK. However, these are just packets of individual technologies that find themselves in a race to proclaiming the 4G crown. The crown, in contrast, lies way beyond for now.
For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008
An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Read these article :-
ZEE BUSINESS BEST B SCHOOL SURVEY
B-schooled in India, Placed Abroad (Print Version)
IIPM in Financial times (Print Version)
IIPM makes business education truly global (Print Version)
The Indian Institute of Planning and Management (IIPM)
IIPM Campus

Top Articles on IIPM:-
IIPM to come up at Rajarhat
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India eNews - IIPM Ranked No1 B-School in India
IIPM Delhi - Indian Institute of Planning and Management New Delhi ...domain-b.com : IIPM ranked ahead of IIMs